FREQUENTLY ASKED QUESTIONS
Can I use your service without register as a member?
How to sign up as a member?
Where can I get the Winet pre-paid coupon? Can I purchase it online?
How do I know your coverage area?
What is the package for customer?
What is the speed provided by Winet?
I cannot find my area in your coverage area list, what should I do?
Can I use your service without register as a member?
We shall be launching our new service soon.
How to sign up as a member?
Due to overwhelming response, we shall be opening our new membership soon.
Where can I get the Winet pre-paid coupon? Can I purchase it online?
You may get it from our sales office. Our coupon activation via online will be available soon.
How do I know your coverage area?
You may visit our website at
www.winet.com.my
to know more details on our coverage area.
What is the package for customer?
Our package currently not available. The new package will launch soon.
What is the speed provided by Winet?
1Mbps download speed based on best effort basis. However, the speed will be different if the new package available.
I cannot find my area in your coverage area list, what should I do?
You may email us at
cust.service@vworld.net.my
your area, and you personal details, we shall contact you when we have service at your area.